As Rogers comes together with Shaw, our dedication and number one priority continues to be to you. We adjusted our operating hours across our business to ensure we continue to provide the necessary support to our customers. See below for our hours of operation (Some times subject to change).
Note : All times listed below are in your local time unless stated otherwise. Effective Oct 1, 2023 our new hours of operation for Support are:
| Service | Phone | Messaging |
| Sales | 8AM-7PM Mon-Sat 9AM-5PM Sun | 9AM-7PM Mon-Sat 9AM-5PM Sun |
| Billing | 7AM-7PM Mon-Sat 9AM-5PM Sun | 7AM-7PM Mon-Sat 9AM-5PM Sun |
| Service Activation | 7AM-9PM Mon-Sun | 7AM-9PM Mon-Sun |
| Technical Support | 7AM-10PM Mon-Sun | 24/7 |
| Social | 7AM-9PM PST Mon-Sun | |
The best way to contact us is to connect on Live Messaging straight through your device. Don’t want to wait on the phone? You can always manage your account with My Shaw app or Web. Visit our Contact Us page for additional information.